One of successful tailor-made software projects that Exact has delivered was the IMIS Information System for Community Health Funds(CHF). CHF  was introduced in Tanzania as part of the Ministry of Health’s endeavor to make health care affordable and available to the rural population and the informal sector. Exact Software has

implemented an information system for CHF’s Insurance scheme with the help of the Swiss Agency of Development and Cooperation (SDC).

The system’s architecture has been developed with experts in the field and offer full flexibility for its users. The features of the system cover the whole insurance process including enrollment (for adding and billing of insured) and inquiry (for handling claims). The users of the system are CHF (insurer) and medical institutions like clinics, hospitals and dispensaries. Currently IMIS has almost 200 users within CHF and 300+ medical institutions working with the system. Over 100,000 insured people are handled daily with IMIS. The project is in pilot phase currently in Dodoma region and will be rolled out all over Tanzania and Cameroon.

One of the requirements of the system was an interface that could be used purely with handhelds and tablets in areas where there is no IT infrastructure. Users of the system can check insurance policy (using QR codes) of patients, file claims and view reports with only a smart phone. The application can work without internet and sync once connectivity is restored. The interface is multi-lingual and supports both English and Kiswahili language.

Exact was received this assignment following a tender process and was awarded based on the approach, timeline and estimated costs.

In 2011 Exact Software migrated the information system of EWURA (Energy and Water Utilities Regulatory Authority) to a web-based interface, making it more accessible for its users. The core system was developed by Exact Software earlier in 2006. The satisfying results lead to Exact being the preferred choice of vendor for EWURA.

Now with the new interface, 21 local and regional water authorities can upload their data for processing anywhere with a web browser. The data can be processed quickly and indicator reports can be produced without delays. Earlier with a system based on paper documents or Excel spreadsheets it could take months or even years to produce these reports. Better insights in water consumption has lead to a reduction of 75% of unaccounted usage in some regions.

Exact received this assignment following a tender process facilitated by GIZ (Deutsche Gesellschaft fur Internationale Zusammenarbeit) and was awarded based on the approach, timeline and estimated costs.